Hotel Manager (Amsterdam)

As a hotel manager, you'll be commercially accountable for budgeting and financial management and will need to plan, organise and direct all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations and housekeeping.

In larger hotels, you'll often have a specific remit, such as guest services, accounting or marketing, and your role will form part of a general management team.

Responsibilities

As a hotel manager, you'll need to:

• plan and organise accommodation, catering and other hotel services
• promote and market the business
• manage budgets and financial plans and control expenditure
• maintain statistical and financial records
• set and achieve sales and profit targets
• analyse sales figures and devise market and revenue management strategies
• recruit, train and monitor staff
• plan work schedules for individuals and teams
• meet and greet customers
• deal with customer complaints and comments
• address problems and troubleshoot accordingly
• ensure events and conferences run smoothly
• supervise maintenance, supplies, renovations and furnishings
• deal with contractors and suppliers
• ensure security is effective
• carry out inspections of property and services
• ensure compliance with licensing laws, health and safety and other statutory regulations.