Hotel Manager (Amsterdam)
As a hotel manager, you'll be commercially accountable for budgeting and financial management and will need to plan, organise and direct all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations and housekeeping.
In larger hotels, you'll often have a specific remit, such as guest services, accounting or marketing, and your role will form part of a general management team.
As a hotel manager, you'll need to:
- plan and organise accommodation, catering and other hotel services
- promote and market the business
- manage budgets and financial plans and control expenditure
- maintain statistical and financial records
- set and achieve sales and profit targets
- analyse sales figures and devise market and revenue management strategies
- recruit, train and monitor staff
- plan work schedules for individuals and teams
- meet and greet customers
- deal with customer complaints and comments
- address problems and troubleshoot accordingly
- ensure events and conferences run smoothly
- supervise maintenance, supplies, renovations and furnishings
- deal with contractors and suppliers
- ensure security is effective
- carry out inspections of property and services
- ensure compliance with licensing laws, health and safety and other statutory regulations.